Privacy Policy

1. General Information

At Kriti Collections, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website kriticollections.online or make a purchase from us.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us.

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
• Payment Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

3. Marketing Communications

By providing your phone number and email address, and checking the opt-in box on our contact forms, you consent to receive communications from Kriti Collections via SMS, Email, OBD (Outbound Dialing), Google RCS, and WhatsApp regarding our services, offers, and updates. You may opt out of these communications at any time by following the unsubscribe instructions provided in the messages or by contacting us directly.

4. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you via the Site to:

• Process your payments and fulfill your orders.
• Send you email or SMS notifications regarding your order status.
• Respond to customer service requests.
• Send you a newsletter or marketing communications (with your consent).
• Improve our website and product offerings.
• Prevent fraudulent transactions and monitor against theft.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Kriti Collections
8/4, Sri Anjana, Mayflower Gardens
Srinivasa Avenue, R.A.Puram
Chennai - 600028
Email: info@kriticollections.online